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I had an interesting helpdesk call today.  Mary calls and said her home page wasn’t showing up.  Our domain has a Group Policy that forces a specific home page to be loaded, so I knew something was up.  I used VNC to see her computer and she was running IE7.  IE7 was going through its “runonce” script to set the search defaults, but, since he hadn’t done that last time, it kept running every time she opened a browser window.

I helped her set the defaults and, voila, the home page came right up.  Good thing to know for the future.

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